CSDC Cancellation Policies

Policies for all CSDC Trainings and Events

CSDC training and event registration cancellations must be made to CSDC in writing by the stated cancellation deadline date. Those who cancel on or before the cancellation deadline date at 11:59pm will be refunded the total, minus a cancellation fee. Those who cancel after the cancellation deadline date will not be eligible for a refund. Those who cancel and/or do not attend the event will not be eligible to receive program materials.

See the Cancellation Fee and Deadline Schedule below for specific CSDC event cancellation fees and deadlines.

Cancellation Fee and Deadline Schedule

TRAINING CANCELLATION
FEE
CANCELLATION
DEADLINE
CONFERENCE
Early Registration 25% Cancel 3 weeks before the event date at 11:59PM
Regular Registration 25% Cancel 3 weeks before the event date at 11:59PM
Late Registration 25% Cancel 3 weeks before the event date at 11:59PM
Post Registration N/A There is no refund available for late registrations for conference
Walk-up Registration N/A There is no refund available for walk-up registrations for conference
Exhibitor Registration 25% Cancel by regular registration deadline at 11:59PM
TRAINING PROGRAMS
Charter Business Officer Training $250 deposit
$250 cancellation flat fee
14 days prior to event date at 11:59PM
Leadership Intensive Training $250 deposit
$250 cancellation flat fee
14 days prior to event date at 11:59PM
WORKSHOPS/WEBINARS
Workshops 25% 7 days prior to event date at 11:59PM
Webinars N/A Webinar registration can be cancelled at any time.

In the event CSDC needs to cancel or postpone an event, CSDC will offer registrants the option of a refund or a credit that may be applied to a future event. CSDC will not cover registrants’ travel or lodging costs. CSDC reserves the right to cancel any session due to presenter illness or other unforeseen events.

Please contact CSDC at (916) 538-6612 or events@chartercenter.org with any questions..

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